Contact Us

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1. Introduction

TK Cleaning Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a quote, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name 
• Phone number 
• Email address 
• Home address or service location 
• Zip code 

Service Information

• Type of carpet cleaning requested 
• Number of rooms or areas 
• Notes about stains, odors, or conditions 

Technical Data

• IP address 
• Browser type 
• Device information 
• Website usage data (via cookies or tracking tools) 

3. How We Use Your Information

We use your information to:

• Provide quotes and schedule services 
• Communicate with you (calls, texts, emails) 
• Respond to inquiries or requests 
• Improve our website and services 
• Send promotions, offers, or updates (you may opt out anytime) 
• Process payments (if applicable) 

4. Communication Consent

By submitting your information through our website or forms, you consent to be contacted by TK Cleaning Solutions via:

• Phone calls 
• Text messages (SMS) 
• Email 

These communications may include:

• Quotes and scheduling 
• Appointment reminders 
• Promotions or special offers 

You may opt out at any time by replying STOP to text messages or contacting us directly.

5. How We Share Your Information

We do not sell your personal information.

We may share your information only with:

• Service providers that help operate our business (e.g., scheduling tools, payment processors) 
• Marketing platforms (such as Meta/Facebook or Google) for ad performance and retargeting 
• Legal authorities if required by law 

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience 
• Track website performance 
• Support advertising and retargeting 

You can disable cookies through your browser settings if you prefer.

7. Data Security

We take reasonable steps to protect your information using:

• Secure systems and platforms 
• Limited access to sensitive data 
• Industry-standard safeguards 

However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

• Request access to your personal information 
• Request correction or deletion of your data 
• Opt out of marketing communications 

To make a request, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact:

TK Cleaning Solutions
716-388-8610

tkclean20@gmail.com